Carlton Ulmer assumes hospital leadership role in July
"We are delighted to welcome Carlton to the Medical City Healthcare leadership team and to the Collin County community," said Erol Akdamar, President of Medical City Healthcare. "Carlton has an impressive track record of creating a positive culture of safety and a commitment to excellence always. His dedication to exceptional, quality healthcare for every patient, every time, reflects our core values at Medical City Healthcare, as well as those of our parent organization, HCA Healthcare."
For the past 18 years, Ulmer has been with HCA Healthcare, one of the nation's largest healthcare providers. Since 2017, he has served as CEO of West Florida Hospital in Pensacola, Florida. During his tenure there, Ulmer is credited with improving patient experience, enhancing employee engagement and leading service line and financial growth. He played an integral role in capital and program expansion projects that include comprehensive stroke, pediatrics and pediatric intensive care, adult intensive care and emergency services. Under his leadership, West Florida Hospital was recognized as a Becker's Healthcare "100 Top Hospital," received a Healthgrades "Patient Safety Excellence" award and earned "Straight A" status from Leapfrog's Hospital Safety Grade program.
Ulmer began his HCA Healthcare career at Tulane University Hospital & Clinic in New Orleans, working in service line management and business development before being promoted to other key leadership roles in Tennessee and Georgia. In 2012, he was appointed chief executive officer of Gulf Coast Regional Medical Center in Panama City, Florida. During the aftermath of Hurricane Michael in 2018, he served as incident commander, leading emergency response and recovery efforts for the healthcare community in Panama City.
Carlton received a Master of Business Administration from Troy State University in Atlanta and holds an undergraduate degree from Jacksonville State University. He and his wife, Lisa, have three children.