Medical City Plano August 10, 2017

Parents of sick babies can view their little ones, even when they are away, thanks to new web cameras in the Medical City Plano Neonatal Intensive Care Unit (NICU).

The cameras are mounted above each of the seven incubators in the NICU. A live video stream enables parents to see their own infants in real-time, 24-hours a day, 7 days a week. Parents are able to view their babies via secure web address that can be accessible from computers, laptops and cellphones.

“Many of our patients have other commitments that require them to be at home or away from the hospital during the week,” said Charles Gressle, CEO of Medical City Plano. “This technology allows parents to feel connected to their newborn baby all the time, which helps reduce anxiety and promotes the family bonding experience. This technology provides increased peace of mind even when they can’t be at the hospital.”

The NICVIEW®   webcam system operates via a secure encrypted online portal. Live streaming is only accessible to specified users using passwords issued by the NICU. Families can use the service to allow siblings, grandparents and others that might not be able to visit the NICU to see the baby.

The NICVIEW camera service is free to families with babies in the NICU. It is part of Medical City Plano’s commitment to help strengthen bonds, while decreasing the stress of having a baby that requires intensive care.