Each patient's experience at our practice is important to us. As we strive to
provide the highest level of care, we value feedback on all aspects of the patient experience. This
MedicalGPS patient experience survey measures patient satisfaction from the time the appointment was
made to the time the patient spent with the provider.
Visit Preparation: Measures how courteous, respectful and friendly the clinical
staff was during the patient's visit.
Provider Listened: Measures how carefully the provider listens to the needs of each and every patient.
Office Wait Time: Measures how satisfied the patient was with wait time during
Patient Recommendation: Measures how likely the patient is to recommend this
practice to family and friends.
Dr. Russ Birdwell was raised in Garland, Texas. He attended Texas A&M University and Texas Christian University for his college education. He is a graduate of the Texas Tech University School of Medicine and complete his surgical residency at Texas Tech. Dr. Birdwell entered private practice in 2001 with North Dallas Surgical Specialists. He performs a wide spectrum of general surgery operations and has a special interest in robotic surgery and bariatric surgery.