24-Hour Nurse Line
Free Health Information and Physician Referral Service
Call (972) 318-6752 to connect with the Ask a Nurse program at Medical City Plano. This free service provides expert, timely health-related information and physician referrals.
When you can’t reach your primary care physician or need to find one, call Ask a Nurse to:
- Speak with a registered nurse 24 hours a day, seven days a week, 365 days a year
- Get answers to your health-related questions
- Get a referral to local primary care physicians and specialists
- Register for classes or events sponsored by Medical City Plano
Speak with a Registered Nurse Anytime, Day or Night
There are no good times to have medical issues, but some are more inconvenient than others. That’s why Medical City Plano’s Ask a Nurse service is available whenever you need it. Whether you have a health-related question or need to find a doctor by specialty, location, accepted insurance plan or other criteria, our RNs are always here to help.
Our registered nurses are on call 24/7 to offer valuable support and consultation. However, they do not diagnose medical conditions. Please consult with your healthcare provider, or ask for a referral to one, to receive diagnosis and treatment.
If you request a physician referral or information about our classes or events, one of our patient care liaisons will be happy to assist you.
Always follow up with your primary care physician after contacting Ask a Nurse.
If you are having a medical emergency, call 911.
Fast, Close Emergency Care
When you have an emergency, one of our many North Texas Medical City ER locations has you covered. With average wait times posted online, if you do have an emergency, you can spend less time waiting and more time on the moments that matter most.
Find a fast Medical City ER near you.
When to Go to the ER … and What to Do When You Get There
Sometimes you’re just not sure if the symptoms you or a family member are experiencing are serious enough to go to the ER. Here are some common pediatric and adult symptoms — including sharp stomach pain, high fever, aches and back pain, breathing problems and broken bones — and when they warrant a trip to the ER.
Waiting in an ER, especially with a sick or hurt child, can be a frightening and frustrating experience. To help you get the most benefit from your next ER visit, here are 4 Things to Know Before You Go to the ER.
For Urgent and Family Care, Choose CareNow®
For minor accidents and injuries, diagnosis and treatment of general illnesses such as colds and flu, immunizations, school physicals and more, CareNow Urgent Care Centers offer board certified family physicians, urgent care specialists and convenient web check-in. With no appointment necessary and locations across DFW, taking care of your family’s health has never been easier.