Certified Birth Certificates
When a child is born at Medical City Plano, we submit the birth certificate information to the Bureau of Vital Statistics. Certified birth certificates can only be obtained through the bureau, which is part of the Texas Department of State Health Services. The hospital does not have a certified copy on file.
Obtaining a Certificate
For parents or patients over the age of 18: To obtain a birth certificate, submit an application to the Bureau of Vital Statistics. You can do this one of three ways:
Complete the application on the Texas Department of State Health Services website and submit it to the Collin County Clerk's Office, 900 E. Park, Suite 140C, Plano, TX 75074. Phone:
Complete the application on the Texas Department of State Health Services website and submit it to the Bureau of Vital Statistics, DSHS, P.O. Box 12040, Austin, TX 78711. Phone:
Visit one of the remote sites listed on the Texas Department of State Health Services Web site.
Copies of Medical Records
To obtain a copy of your medical records, complete the Release of Information (ROI) Form (To be included on Medical Records page), and provide a copy of your driver's license. Submit the information one of two ways:
Fax to (469) 484-2006.
Mail to Medical City Plano, ROI Department, 10030 N MacArthur Blvd, Irving, TX 75063.
For more information, contact our Medical Records/Health Information Management Department at