The Only Level I Trauma Center in Plano

Medical City Plano has been designated a Level I Trauma Center by the Texas Department of State Health Services, making it the first and only hospital in Collin County to achieve the distinguished classification. Trauma I represents the highest level of trauma care and reflects Medical City Plano’s dedication to providing optimal care for severely injured patients.

Find a Doctor

In order to receive trauma center verification, a hospital must meet rigorous criteria as defined by the state as well as the American College of Surgeons in the areas of emergency department facilities, operating room services and prompt availability of medical care in numerous specialties, such as trauma surgery, neurosurgery, orthopedics and critical care. Trauma centers are designated as levels I through IV by the American College of Surgeons, with level I centers providing the most comprehensive level of care.


Designation as a Level I Trauma Center certifies that Medical City Plano has the resources to deal with severely injured patients on a round-the-clock basis. To earn this coveted distinction, Medical City Plano had to demonstrate a critical mass of resources, support systems and complex process. That’s why only a limited number of trauma centers have been designated in the North Texas region. Studies have shown the more experience the staff has with high-risk surgical situations, the better the patient’s chances are for survival.

The key elements that differentiate Medical City Plano Trauma Center from other facilities throughout the North Texas area include:

Physician Expertise

Trauma Surgeons

A dedicated team of board-certified trauma surgeons is on site 24/7. The immediate availability of a trauma surgeon in the Emergency Department allows Medical City Plano to provide the most immediate and complex care often required by someone suffering from major trauma. Upon receipt of the pre-hospital report from the first responders, the trauma team is activated and within minutes a skilled team of caregivers awaits the arrival of the trauma patient. Under the leadership of Matthew Carrick, M.D., Trauma Medical Director, his team is instrumental in improving patient outcomes in the trauma patient.


A dedicated anesthesiologist is on site 24/7 to provide emergent surgical team care in the operating room. In conjunction with the trauma surgeon, this level of expertise and availability allows expedited operating room care for the most severely injured patients.


Dedicated neurosurgeons on site to care for traumatic brain injuries and life threatening neurosurgical emergencies.

Orthopedic Surgeons

Specialized Trauma Orthopedic Surgeons available in house to care for severe injuries to the musculoskeletal system, such as pelvic fractures and crush injuries.

Critical Care Intensivists

A dedicated team of physicians provide medical care to the complex intensive care unit patient population.

Other Surgical Specialties

In addition to the key team members, additional highly specialized surgeons are available to meet the needs of the uniquely injured trauma patient. These include: thoracic and vascular surgeons, Hand surgeons, Oral –Maxillary –Facial (OMFS) surgeons, ENT, OB/GYN, Ophthalmologists, Plastic Surgeons and Urologists.

Specialized Hospital Services

EMS Medical Control

Medical City Plano serves as EMS Medical Control for the cities of Plano and Murphy. MCP’s Medical Control is led by EMS Medical Director, Dr. Mark Gamber, and three nurse paramedics. These individuals working in concert with area ground and air EMS agencies collaborate in bringing skillful care to the most severely injured patients.

Operating Room

The operating room is staffed 24 hours per day to accommodate emergent surgical trauma cases.

Critical Care

The hospital houses 36 critical care beds and an additional 34 bed Neuro intensive care unit.


Radiology, Laboratory, Respiratory Therapy, Social Workers, Physical and Occupational Therapy, Registered Dietitians, and Pharmacists are all on hand to provide the most comprehensive care available.

In addition to the requirements listed above, a Level I Trauma Center must also provide:

  • Leadership in prevention and public education to surrounding communities
  • Continuing education for the trauma team members
  • An organized teaching and research effort to help advance innovations in trauma care
  • A program for substance abuse screening and patient intervention
  • A referral resource for communities in nearby regions

Patient Transfer Line: 1-877-HCA-XFER (1-877-422-9337) .